Last Updated: July 20, 2026
At Kooketo, we strive to provide a secure, transparent, and convenient checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding pricing, billing, and transaction security.
Summary
Accepted payment methods:
- PayPal
- Venmo
- All prices are displayed in U.S. Dollars (USD).
- No hidden fees.
- Shipping fee: $6.99 per order.
- No sales tax is charged.
- Payment must be successfully completed before an order is processed.
- Transactions are securely processed through trusted payment providers.
- We do not store complete payment card or payment account information.
Accepted Payment Methods
We currently accept the following payment methods:
PayPal
Venmo
Available payment options will be displayed during checkout.
If a payment method is temporarily unavailable due to technical maintenance or service interruptions, it may not appear during checkout.
Currency
All prices on kooketo.com are displayed and charged in:
United States Dollar (USD)
If your bank account or payment method uses another currency, your financial institution may apply its own exchange rate and any applicable conversion fees.
Pricing
Product prices displayed on our website include the product price only unless otherwise stated.
Additional charges displayed during checkout may include:
| Charge | Details |
|---|---|
| Product Price | Displayed on each product page |
| Shipping Fee | Flat rate of $6.99 per order |
| Sales Tax | No sales tax charged |
| Hidden Fees | None |
The final amount payable is displayed before you complete your purchase.
Payment Authorization
All payments are subject to authorization and verification by the selected payment provider.
Your order will begin processing only after payment has been successfully authorized.
If payment authorization fails, your order will not be processed.
Order Confirmation
Once payment has been successfully completed, you will receive an order confirmation email containing:
- Order number
- Purchased items
- Billing summary
- Shipping information
- Payment confirmation
If you do not receive your confirmation email, please check your spam or junk folder before contacting us.
Failed or Declined Payments
A payment may be declined for reasons including, but not limited to:
- Insufficient funds
- Incorrect payment information
- Security verification failure
- Payment provider restrictions
- Technical issues
If your payment is declined, please verify your payment information or contact your payment provider before attempting another purchase.
Payment Security
Protecting your payment information is a priority.
Payments are processed using secure encryption technologies provided by trusted payment service providers.
Kooketo does not store:
- PayPal account credentials
- Venmo account credentials
- Complete payment account information
- Security authentication data
Billing Information
Customers are responsible for providing accurate billing information, including:
- Full name
- Billing address
- Email address
- Payment information
Providing inaccurate information may result in payment delays or order cancellation.
Refunds
Approved refunds are issued to the original payment method whenever possible.
Refunds are processed within 7 business days after approval.
The time required for funds to appear in your account depends on your payment provider.
Please refer to our Return & Refund Policy for complete refund information.
Payment Verification
To help prevent fraud, we may verify payment information before accepting an order.
In some cases, we may request additional information to confirm the legitimacy of a transaction.
Failure to provide requested verification may result in order cancellation.
Pricing Errors
Although we make every effort to ensure pricing accuracy, occasional errors may occur.
If an obvious pricing or system error affects an order, we reserve the right to:
- Cancel the affected order.
- Notify the customer.
- Issue a full refund if payment has already been collected.
Fraud Prevention
To protect our customers and business, orders may be delayed, declined, or canceled if suspicious activity is detected, including:
- Unauthorized payment use
- Fraudulent transactions
- Duplicate orders
- Identity verification concerns
- Violations of applicable laws
Customer Responsibilities
Customers are responsible for:
- Providing accurate payment information.
- Ensuring sufficient funds are available.
- Reviewing all order details before payment.
- Contacting us promptly if any payment issue occurs.
Privacy
Payment-related information is handled securely and used solely for:
- Processing payments
- Fulfilling orders
- Preventing fraud
- Providing customer support
- Meeting legal and regulatory requirements
Personal information is processed in accordance with our Privacy Policy.
Contact Us
If you have questions regarding payments, please contact us.
Kooketo
Website: kooketo.com
Address:
19 Summerberry Rd
Bristol, CT 06010-2957
United States
Email: support@kooketo.com
Customer Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM Eastern Time (ET)
Last Updated: July 20, 2026